Skills & Competencies for General Clerk I

General Clerk I job profile

Book a Demo and Receive a Sample Job Profile

JOB SUMMARY for General Clerk I

Performs various routine and defined clerical tasks in an office environment.

JOB RESPONSIBILITIES for General Clerk I

Prepares, files and maintains physical or electronic records and documents in required formats. Compiles and verifies information using simple calculations and standard procedures. Inputs data into a tracking database or system. Retrieves documents or responds to requests for information from internal or external customers by phone or e-mail. May assist with general office tasks such as copying, mailing, and ordering supplies.

General Clerk I SALARY RANGE

BASE 50%
$36,919
TOTAL 50%
$37,522
Job Level
A01
Job Code
OF13000010
Education/Degree
High School Diploma or Technical Certificate
Reports To
Supervisor

General Clerk I Skills and Competencies List

Proficiency Levels and Behavioural Indicators
Salary.com identifies five increasing levels of proficiency for each skill/competency. Some jobs require only a relatively low level of proficiency in each skill/competency, while other jobs will require a more advanced level of proficiency in the same skill/competency. These levels rate the degree of proficiency (skill level, expertise) we expect the incumbent to perform in the given skill/competency for the given job. Note that we intentionally do not associate timeframes or years of experience in performing the skill/competency because that can be misleading. Proficiency levels identify what the incumbent knows and can do rather than how long they have been doing it. Also, note that the proficiency levels are cumulative, e.g., a level 4 proficiency implies the ability to perform all the behaviors at the lower levels.
Check each General Clerk I skill and competencie below to view definitions.
JOB FAMILY COMPETENCIES CORE COMPETENCIES
BOOK A DEMO

12 general skills or competencies (Job family competencies) for General Clerk I

1 Job Family Competencies – Administrative Management
Proficiency Level -1
Skill definition-Designing and managing the whole structure of our business to ensure that the flow of information is effective and that resources are used efficiently.
Level 1 Behaviors
(General Familiarity)
Explains the features and importance of administrative management.
See 4 More Skill Behaviors
Level 2 Behaviors
(Light Experience)
Records documents using specialized software, such as desktop publishing or graphics packages.
See 4 More Skill Behaviors
Level 3 Behaviors
(Moderate Experience)
Resolves customer complaints and answers complex questions regarding policies and procedures.
See 4 More Skill Behaviors
Level 4 Behaviors
(Extensive Experience)
Oversees the administrative management functions for professional work.
See 4 More Skill Behaviors
Level 5 Behaviors
(Mastery)
Develops long-term staffing needs to provide overflow support for the administrative management.
See 4 More Skill Behaviors
2 Job Family Competencies – Calendaring
Proficiency Level -2
Skill definition-Applying calendaring software to arrange, manage and maintain calendar in your office.
Level 1 Behaviors
(General Familiarity)
Explains the principles and methods of using the electronic calendaring software system.
See 4 More Skill Behaviors
Level 2 Behaviors
(Light Experience)
Logs all important reminders, deadlines, time off, and blocks of time in the calendar.
See 4 More Skill Behaviors
Level 3 Behaviors
(Moderate Experience)
Prepares the assignment tracking and calendaring of activities in the assigned area.
See 4 More Skill Behaviors
Level 4 Behaviors
(Extensive Experience)
Manages multiple calendars using features like "show through".
See 4 More Skill Behaviors
Level 5 Behaviors
(Mastery)
Keeps current with updated trends for calendaring applications.
See 4 More Skill Behaviors
3 General Clerk I - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - General Clerk I
Proficiency Level - 4
5 Competency for - General Clerk I
Proficiency Level - 5

7 soft skills or competencies (core competencies) for General Clerk I

1 Core Competencies – Attention to Detail
Proficiency Level -2
Skill definition-Executing and completing a task with a high level of accuracy.
Level 1 Behaviors
(General Familiarity)
Identifies the procedures for making sure that results are mistake-free.
See 4 More Skill Behaviors
Level 2 Behaviors
(Light Experience)
Processes limited amounts of detailed information with reasonable accuracy.
See 4 More Skill Behaviors
Level 3 Behaviors
(Moderate Experience)
Reviews and analyzes the accuracy of data and details.
See 4 More Skill Behaviors
Level 4 Behaviors
(Extensive Experience)
Designs systems to help the team organize and track details and project progress.
See 4 More Skill Behaviors
Level 5 Behaviors
(Mastery)
Develops best practices for identifying and correcting errors, oversights, and omissions.
See 4 More Skill Behaviors
2 Core Competencies – Confidentiality
Proficiency Level -2
Skill definition-The process of and obligation to apply and enforce rules and practices that ensure that specific types of information are accessible only to those authorized to use it.
Level 1 Behaviors
(General Familiarity)
Explains the necessity of confidentiality in running a business.
See 4 More Skill Behaviors
Level 2 Behaviors
(Light Experience)
Documents and escalates confidentiality issues with an appropriate sense of urgency.
See 4 More Skill Behaviors
Level 3 Behaviors
(Moderate Experience)
Explores new ways and tools to handle confidential and sensitive information.
See 4 More Skill Behaviors
Level 4 Behaviors
(Extensive Experience)
Demonstrates thorough knowledge of industry and organization's policies and practices requiring confidentiality.
See 4 More Skill Behaviors
Level 5 Behaviors
(Mastery)
Ensures confidentiality is covered and emphasized under our organizational Code of Business Conduct and Ethics.
See 4 More Skill Behaviors
3 General Clerk I - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - General Clerk I
Proficiency Level - 4
5 Competency for - General Clerk I
Proficiency Level - 5

Summary of General Clerk I skills and competencies

There are 0 hard skills for General Clerk I.
12 general skills for General Clerk I, Administrative Management, Calendaring, Computer Literacy, etc.
7 soft skills for General Clerk I, Attention to Detail, Confidentiality, Time Management, etc.
While the list totals 19 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a General Clerk I, he or she needs to be proficient in Attention to Detail, be proficient in Confidentiality, and be proficient in Time Management.

It's Easy to Get Started

Get the precision you need to assess, hire, and develop top talent with skills and competencies – see how with a personalized demo.